Policies
When you book with Cordes Auto Care, that slot is held only for your vehicle. These policies keep the schedule fair for every client and every technician on the crew.
No Show Policy
At Cordes Auto Care, we value our time and commitment to providing high-quality service to every vehicle. Appointments that result in a "No-Show" — defined as a failure to arrive or provide notice by the scheduled start time — will incur a $30 fee billed to the account on file. This fee mirrors our late cancellation policy, and if this occurs with Trusted Clients the cancellation fee will add onto them until trust is regained after the next 2 completed appointments.
Late Cancellation Policy
Cancellations made less than 24 hours before the appointment time may be subject to a cancellation fee of $30 to cover labor and scheduling costs, as well as notifying the employees of their shifts.
Inclement Weather
Since detailing results are best achieved in the right conditions, Cordes Auto Care reserves the right to reschedule appointments due to extreme weather (heavy rain, snow, or extreme heat). In these cases, no fees will apply, and we will work with you to find the earliest available makeup date.
Final Pricing & Vehicle Inspection
All quotes and online prices are estimates provided for your convenience. The final cost of your detail is determined on-site after our technician performs a complete inspection of your vehicle at the time of your appointment. Factors such as the vehicle's overall size, condition, level of soiling, pet hair, stains, or other special circumstances may adjust the final price. We will always review and confirm any pricing adjustments with you before any work begins.
Media Consent Policy
By booking this service, you agree to let us photograph and film your vehicle during the detailing process for use on our social media platforms. You also acknowledge that your vehicle's license plate may be visible in this footage, and checking this box serves as your official consent.
Other
Payment and Cancellation Policy Payment for Services No Advance Payments: We are committed to ensuring your complete satisfaction. Therefore, we do not accept payment of any kind prior to the completion of your service. All payments are due only after the service has been fully rendered. Cash Payments: We do not accept cash payments before a service is completed. Cancellations and Cards on File Securing Your Appointment: To secure your booking, we require a valid credit or debit card to be kept securely on file. Cancellation Fees: In the event of a late cancellation or no-show, any applicable cancellation fees will be charged directly to the card on file. No Cash for Cancellations: Please note that we strictly do not accept cash as payment for cancellation fees. All cancellation charges must be processed via the card on file.
A short checklist.
Four things worth knowing before you arrive — no surprises at the driveway.
- No walk-ins
- No waiting area
Thank you for trusting us with your vehicle.
— Cordes Auto Care